Shipping & Delivery
Shipping + Delivery |
Deliveries are made Monday to Friday, excluding all Public Holidays. While we accept orders from all over the world, we currently only deliver within Australia. SHIPPING TIMES Standard Shipping (we do not deliver to PO Boxes)
Express Shipping
SHIPPING RATES
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OTHER IMPORTANT SHIPPING INFORMATION Correct delivery details: Please ensure that you provide an accurate delivery address otherwise there may be a delay in the delivery or an additional fee applied in the re-delivering of the parcel . Orders will incur a re-delivery fee if the parcel is returned to us due to an incorrect or insufficient delivery address, failure to collect from an Australia Post outlet, or inability to access a property. We accept responsibility if the mistake is ours and will pay the re-delivery fee as required. Authority to leave : If no one is at the address provided, the parcel will be left somewhere safe at that location. If you do not wish for the gift to be left, please specify in the special instructions at checkout. Once the gift has been delivered, we do not accept responsibility. Deliveries to hospitals: Due to COVID, some couriers are not delivering to hospitals so it would be appreciated if you please check with the hospital before placing your order. We will need the exact delivery instructions including which Hospital , the ward, the recipient's name. If the recipient has been discharged before the parcel arrives then re-delivery fees will be required to their new address. Gifts containing alcohol: Deliveries containing alcohol must be received at the delivery address by a person who is 18 years or over. When ordering gifts with alcohol from us, you declare that the intended recipient is 18 or over. |